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Kmart Ruins Christmas By Canceling Layaway Orders, Holding Onto Refunds
(Thomas Hawk) UPDATE 12/18: Kmart says it’s finished processing all refunds, and customers should be receiving them “soon.” UPDATE 12/17: Kmart has apologized for the debacle, saying some contracts...
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Kmart Apologizes For Layaway Debacle, Says Some Cancellations Were “Inadvertent”
(improbcat) UPDATE: Sears Holding Company has now posted a new entry on its blog with instructions for customers affected by the layaway fiasco. In case you don’t want to read it, here it is in full —...
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Kmart Layaway Customers: Keep Yours Eyes Peeled For Refunds
(Nicholas Eckhart) If you’re one of the many upset people we’ve heard from after Kmart canceled many layaway orders and at first, told some customers refunds might not arrive in time to buy replacement...
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Walmart Opens Holiday Layaway Program Two Weeks Early, Reduces Minimum Cost...
Thinking about getting a jump on your holiday shopping? So is Walmart, apparently. The company announced today that it will open its seasonal layaway program early and lower the price for eligible...
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Kmart Expands Layaway Program, Hopes You’ll Trust Them This Year
Layaway is a very simple transaction: you pick out an item, a store puts it aside, and you make payments on it until you’ve paid it off and you can bring it home. It was a dying retail tradition when...
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‘Tis The Season: Secret ‘Santa B’ Pays For $79K In Layaway Gifts At...
Each year, so-called “layaway angels” visit retailers covering the remaining balances of orders that strangers had planned to pay for over time. This year is no different, as one generous person...
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More “Layaway Angels” Pay For $306K In Gifts At Four Walmart Stores
Just hours after “Santa B.,” a so-called layaway angel, shelled out $79,000 to pay for toys and other gifts at a Pennsylvania Walmart, another generous person was paying off $106,000 in balances on...
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Kmart Loses Two Customers’ Layaway Orders, Shrugs
You might remember Kmart’s layaway fiasco of last year, when the company canceled layaway contracts out from under customers the week before Christmas, giving an outrageously long timeline for when...
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Walmart Starting Holiday Layaway Early Again So It Can Sell More ‘Star Wars’...
You want Star Wars merchandise this holiday season? Walmart has Star Wars stuff, which is the entire reason the retailer is kicking off its holiday layaway program a full two weeks early for the second...
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‘Santa B’ Strikes Again: Layaway Angel Pays For $50K Worth Of Gifts At PA...
It’s that time of year again, when we’re happy to hear about shoppers performing good deeds and random acts of kindness. Some of those warm-hearted folks we know better than others, including...
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